Refund policy


Last Updated: August 31, 2026

At Giggles for Kids, we want our customers to be satisfied with their purchases. Please read the following policy carefully before placing an order.

1. Exchange Policy

We currently offer exchanges only under the conditions stated below.

An item may be exchanged if:

  • The garment is unused and unworn.

  • The exchange request is made within 7 days of purchase.

  • The original purchase receipt is provided.

  • All original tags and labels are intact and attached.

  • The garment is in its original condition.

All exchange requests are subject to inspection and approval by Giggles for Kids.

2. Items Not Eligible for Exchange

The following items are not eligible for exchange:

  • Used, worn, washed, or damaged garments.

  • Garments without their original tags or labels.

  • Garments purchased from a sale or discount promotion.

  • Garments from a previous season.

  • Items for which the original purchase receipt cannot be provided.

3. No Cash Refunds

Giggles for Kids does not offer cash refunds.

Once a purchase has been completed, customers are not entitled to a cash refund under our standard return and refund policy.

Eligible customers may request an exchange in accordance with the conditions stated in this policy.

4. Sale & Discounted Items

All sale and discounted items are considered final sale.

Once a sale begins, the discounted price displayed at the time of purchase is considered the final purchase price.

Sale and discounted items are not eligible for exchange or claim, unless otherwise specifically stated by Giggles for Kids.

5. Previous-Season Items

Garments from previous seasons are not eligible for exchange or claim.

6. Exchange Period

All eligible exchange requests must be made within 7 days of purchase.

After the 7-day period has passed, the item will generally no longer be eligible for exchange.

Customers must retain their original purchase receipt as proof of purchase.

7. Receipt Requirement

The original receipt is required for any exchange or claim.

If the original receipt cannot be provided, Giggles for Kids reserves the right to decline the exchange or claim.

8. Exchange Approval

All exchange requests and claims are subject to inspection and approval by Giggles for Kids.

Meeting the basic exchange conditions does not automatically guarantee approval if the garment does not meet the required condition or other applicable requirements.

9. Garment Care

Customers must follow the washing and care instructions provided on the garment's original label or tag.

Damage resulting from improper washing, drying, ironing, bleaching, storage, or other improper care may not qualify for an exchange or claim.

10. How to Request an Exchange

To request an exchange, please contact Giggles for Kids through the contact details provided on our website.

Please provide:

  • Original purchase receipt

  • Order details, if applicable

  • The item you wish to exchange

  • Reason for the exchange

Our team will review the request and advise you regarding the next steps.

11. Online Orders

For online purchases, customers should contact us within 7 days of receiving the order if they wish to request an eligible exchange.

The product must remain unused, unworn, unwashed, and in its original condition with all tags and labels intact.

Any applicable exchange shipping or delivery arrangements will be communicated to the customer when the exchange request is reviewed.

12. Damaged or Incorrect Items

If you receive an item that appears to be damaged or is different from the item you ordered, please contact us as soon as possible after receiving the order.

Please provide your order details and clear photographs of the item and packaging so that we can review the issue.

Any resolution will be subject to verification and approval by Giggles for Kids.

13. Final Decision

Giggles for Kids reserves the right to inspect and approve or decline exchange and claim requests based on the conditions of this policy.

By placing an order with us, you acknowledge and agree to this Return & Refund Policy.

14. Contact Us

If you have any questions regarding returns, exchanges, or this policy, please contact us through the contact details available on our website.

Website: gigglesforkids.com

Thank you for shopping with Giggles for Kids.