Last Updated: August 31, 2026
Thank you for shopping with us! We aim to make your shopping experience simple and reliable. Please read our shipping policy below for details about order processing, delivery times, and shipping charges.
We currently deliver orders throughout Pakistan, including major cities and most remote areas.
Major Cities: 2–4 working days
Other Cities & Areas: 3–7 working days
Delivery times may vary depending on the courier service, weather, public holidays, or unforeseen circumstances.
Please note: Working days do not include Sundays and public holidays.
Orders are generally processed and dispatched within 1–2 working days after the order is placed.
For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.
Once your order has been shipped, you may receive a tracking number through SMS, WhatsApp, or email, depending on the contact information provided at checkout.
Shipping charges will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions or special delivery offers. Any such promotion will be clearly mentioned on our website.
We offer Cash on Delivery (COD) on eligible orders within Pakistan.
When your order arrives, you can pay the applicable amount directly to the courier.
Please make sure that your phone number and delivery address are correct when placing a COD order.
Once your order has been dispatched, tracking details will be shared with you where available.
You can use the tracking information provided to check the current status of your shipment.
If you have not received your tracking details within a reasonable period after dispatch, please contact our customer support team.
While we do our best to ensure timely delivery, delays can sometimes occur due to circumstances beyond our control, including:
Severe weather conditions
Public holidays
Courier service delays
Incorrect or incomplete addresses
Unsuccessful delivery attempts
High order volumes
Unforeseen logistical issues
We appreciate your patience in such situations.
Customers are responsible for providing an accurate and complete delivery address and valid contact number.
If incorrect information is provided and the parcel is returned to us, additional shipping charges may apply for re-delivery.
Please double-check your information before completing your order.
If a customer refuses a COD order or repeatedly fails to receive the parcel without contacting us, we reserve the right to restrict or disable COD availability for future orders.
If you need to cancel or modify an order, please contact us as soon as possible before the order is dispatched.
Please check your package when you receive it.
If you receive a package that appears significantly damaged, or if you receive the wrong item, contact us as soon as possible with your order number and clear photographs/videos of the package and product.
We will review the issue and assist you according to our Return & Exchange Policy.
If you have any questions regarding your order or delivery, please contact us through the contact details provided on our website.
Thank you for choosing us for your kids' clothing needs!
